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Patient Info

Thank you for choosing Castleman Eye Center for your eye care needs. We look forward to seeing you!

If you are a new patient to us, we will mail you a new patient packet or you may download the forms from the link to the right labeled Patient Forms. Please complete these forms and bring them with you for your initial examination. We will also need you to bring your driver’s license, medical insurance card(s) and vision insurance card or form. If you are an established patient, please click on the Patient Forms link to the right and choose Established Patient Forms and bring them with you to your visit. We require these forms be completed yearly.

Our practice participates in many Vision and Medical insurance plans. If your plan does not cover services provided by our physicians, payment in full is expected at the time of your visit. We accept cash, checks, VISA, MasterCard, and Discover.

Please be sure to provide us with your most current insurance card(s) at each visit. We cannot properly file your insurance claim if we do not have accurate insurance information in your account. If you do not have your insurance card with you we will be happy to see you but payment in full will be due at the time of service. You must bring your insurance card to us in order for the claim to be filed. Once payment has been received from the insurance company, we will gladly refund the patient payment less any applicable co-pays or deductibles.

Many insurance plans are no longer using the social security number as the patient ID, and have changed to using the Employee ID as the subscriber number. If you are not the primary card holder please make sure you give us the correct subscriber (employee) ID number at the time of your visit.

Eye Examinations have two portions, the detailed eye examination and the refraction. The refraction is the measurement taken to determine if there is a need for glasses and if so, your glasses prescription. Refractions may be done for routine eye exams or medical exams. Most insurance plans, including Medicare do not pay for refractions. You will be asked to pay for the refraction at the time of your visit.

Your eyes will most likely be dilated during your appointment so that the doctor can see a detailed view of the back of the eye, i.e. retina. Dilation causes light sensitivity and difficulty with near vision (such as reading). The effects of the dilation may last for several hours. Please be sure to bring dark sunglasses with you if you are driving. It is not necessary to bring a driver with you unless you prefer.